Snapchat is one of the most popular social media platforms that people access it daily. It is used to keep in touch with your family and friends by uploading pictures and videos. Many features set Snapchat apart from its competitors. Its uniqueness lies in the additional add along that makes it highly popular. It has the option of using various filters to capture pictures and videos. It also has the option to audio or video call your loved ones along with chatting with them via sending texts. All these options make it appealing for the younger generation who wants new innovative ways to interact with people.
Another feature that Snapchat has is of streaks. To have a streak with anyone of your friends, all you have to do is send snaps back-and-forth continuously for three days to start a streak. It adds a fire emoji along with a number after that friend's name to keep you informed. In Snapchat's lingo, it is known as Snapstreak. It is a very popular feature that attracts users. However, sometimes the streak which you have maintained over the years can get broken which can be devastating. Such a scenario is nothing short of a nightmare for a person who has worked so hard to keep the streak going.
If you too are in such a situation where you have lost your Snapchat streak and are clueless about how to get it back, then we might be able to help you out here.
Tips on how to effectively maintain streaks
The number one way to avoid breaking streaks is to maintain it effectively. Maintaining it is quite simple and can be done without any major difficulty.
To a person who is not fond of streaks, this may be an irrelevant question as they might not see anything worthy in this. However, if you ask a person who has been maintaining a Snapstreak for years, the answer will differ massively. These streaks have no monetary value but they are priceless to users in many ways.
It is important to first understand how a Snapchat streak is lost. It takes two people to start a streak and if you or the other person do not send a snap within the specified time limit that is 24 hours, you will lose the streak. However, this is not always the case and sometimes you can also lose the streak due to some underlying issues with Snapchat's server. If the network is down, the software is facing some issues, hardware error can also cause the streak to break.
Key pointer: If you see an hourglass emoji next to a friend's name, it means that snaps were not sent from either party and if it is not sent soon, the streak can be lost.
Solution: As soon as you see the hourglass emoji, send a streak as soon as possible.
There are various reasons of why you lost your streak. There is a possibility that a snap did not send due to poor network connection and in such a case, Snapchat notifies you that your snap did not send. You can try to send your snap again after connecting to a good network. If you lost it because of a bug, the app makes sure you get your streak back. However, keep this in mind that the chances of retrieving it are minimal if it was lost because you or your friend forgot to send a snap.
Snapchat is always aware of the reason behind you losing your Snapchat streak. You can lose a streak after sending and receiving snaps timely within 24 hours. If you lost it due to an error from Snapchat's side, you can easily get it back since Snapchat itself assist you in retrieving it. All you need to do is get in touch with Snapchat Support. Snapchat support can be visited through your laptop and solves all your Snapchat related problems and queries. Similarly, you can ask Snapchat support when you lose your streak due to any glitches from their side and they will assist you in getting it back.
Albeit, if you are not sure why your Snapchat streak was lost, then you can follow the below steps to solve your problem.
Step 1: Launch browser from either your mobile phone or your PC.
Step 2: Enter the following URL (Uniform Resource Locator) in the search bar.
Step 3: You are now on the home screen and will be seeing several different options.
Step 4: Scroll below and click on "Snapstreak".
Step 5: A lot of your queries will be answered here since the page you opened contains all the frequently asked questions and answers.
Step 6: Now, scroll below and you will see an option of "Need help with something else?"
Step 7: On the right-hand side will be two options: "Yes or No".
Step 8: Click on "Yes".
Step 9: Look for the "Contact Us" heading, below which you will find many options.
Step 10: Click on the second option which is "My Snapstreaks Disappeared"
Step 11: A form will now appear.
Step 12: Fill out this form which will require you to enter your details such as your username, friend's username, email, mobile number, duration of the streak, the appearance of hourglass emoji, etc.
Pro tip : Make sure you fill out the form with correct spellings as form with incorrect spellings may not be processed. Along with that, be honest when filling out the form as lying can get your form to be disqualified, and then you will lose your chance of getting your streak back.
Step 13: Doublecheck the form for any errors or mistakes.
Step 14: If no mistakes are found, scroll down and hit on "Send".
Step 15: A captcha will appear for verification purposes.
Step 16: Click on "Send" once you are done with the captcha.
Step 17: Wait patiently to receive a reply from their team.
They will contact you by sending an email. Make sure you check your emails frequently so you don't miss any notification from their team. They will inform you of the reason behind you losing your Snapchat streak and if it is possible to get it back. If it is possible , you will see your streak emoji back when you open the app. This is it; this is how you retrieve your lost streak.
If you lost your streak due to an error from Snapchat's side, you can easily retrieve it as Snapchat itself assists you in the process. However, if you lost it because it slipped your or your friend's mind then the chances of getting it back are heavily reduced. It is not much you can do about it. You can try to trick the app by lying when you fill out the form but it rarely ever works. If your streak is lost because either party forgot, you are not getting it back. Using unethical means would not work either so it is recommended that you start sending and receiving streaks again instead of wallowing the past. All it needs is a little dedication and frequent reminders from both so that none of the people make the same mistake again.
Streaks for all Snapchat users is something priceless. It is hard to console someone who spent a lot of time and dedication to maintaining streaks. However, we all ought to learn from our mistakes and that is the reason why streaks started again lasts longer. There is no use sending requests to Snapchat again and again for the same problem as after a while they start ignoring it. Hence, it is better to start it again in case you are unable to retrieve it through Snapchat support.